1. Information We Collect
We collect information you choose to share with us and limited technical information needed to operate and protect the website. This may include:
- Name, email address, phone number, company name, and inquiry details.
- Training registration details, including selected category and course.
- Messages submitted through contact, service, product, legal, or training forms.
- Technical information such as IP address, browser type, device data, and usage patterns.
2. How We Use Information
We use collected information to:
- Respond to inquiries, service requests, and training registrations.
- Prepare follow-up communication, proposals, or consultation discussions.
- Improve our website, services, content, and user experience.
- Protect the website from misuse, spam, fraud, and unauthorised access.
- Meet legal, regulatory, compliance, and record-keeping obligations.
3. Sharing of Information
We do not sell your personal information. We may share information only when needed with trusted service providers, professional advisors, delivery partners, or authorities where legally required. Any such sharing is handled with care and limited to the purpose for which it is needed.
4. Cookies and Analytics
Our website may use cookies or similar technologies to support basic site functionality, understand website performance, and improve visitor experience. You can manage or disable cookies through your browser settings, though some website features may not work as expected.
5. Data Security
We use reasonable technical and organisational safeguards to protect information against unauthorised access, misuse, loss, alteration, or disclosure. No internet-based system can be guaranteed to be fully secure, but we work to maintain appropriate protection for the information we handle.
6. Data Retention
We retain information for as long as needed to respond to requests, manage business records, support service delivery, meet legal obligations, and protect our legitimate interests. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely retain it as appropriate.
7. Your Choices and Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask us to stop using your information for certain communications. We may need to verify your identity before completing a request.
8. External Links
Our website may link to third-party websites or partner platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information with third parties.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our website, services, business practices, or legal requirements. The latest version will always be available on this page.
10. Contact
For privacy questions or data requests, contact us at info@cyberarsenals.com.